- The Company is one of the 26 top employers in the Latin American country that met the highest standards of excellence in career conditions
- In 2018, Atento also received the Top Employers certification in Spain
February 8, 2018
SÃO PAULO, February 8, 2018 – Atento S.A. (NYSE: ATTO), the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, and one of the top five providers worldwide, was certified for the fourth consecutive year as one of the companies with the best working policies in Brazil, according to the Top Employers Institute.
The seal is only awarded to organizations that meet the highest standards of excellence in career conditions. Participating companies get their HR best practices evaluated in areas such as: talent strategy, workforce planning, on-boarding, training and development, performance management, leadership development, career and succession management, compensation and benefits and corporate culture. Results are audited by an external consultant, which validates the certification. Being a Top Employer means that the Company has an HR environment that offers good working conditions and that it continually strives to develop its people.
“It is with great pride that we receive this recognition, which reinforces our culture of placing value on human capital,” said Mario Camara, Managing Director of Atento Brazil. Mr. Camara added, “We are inspired each day by the commitment of our employees to always provide the best customer experience in the market, as well as how they take on our values of commitment, passion, integrity and trust. This award belongs to the entire Atento team.”
According to Majo Martinez Campos, Atento Brazil Human Resources Director, ”Our Company is one of the largest employers in Brazil, with approximately 78,000 employees. We are proud to be considered also one of the best employers in the country. This is a recognition to the role our Company plays in our communities by generating economic development and employment, as well as investing in policies that support people in the pursuit of career opportunities at all stages of life.”
Atento Brazil offers its employees a structured career plan, with continuous investment in the development and preparation of new talent, as well as the identification of best specialists in each segment of activity. These management practices were one of the main aspects setting the Company apart.
Atento is the largest provider of customer relationship management and business process outsourcing (CRM BPO) services in Latin America, and among the top five providers worldwide, based on revenues. Atento is also a leading provider of nearshoring CRM/BPO services to companies that carry out their activities in the United States. Since 1999, the company has developed its business model in 13 countries where it employs 150,000 people. Atento has over 400 clients to whom it offers a wide range of CRM/BPO services through multiple channels. Atento's clients are mostly leading multinational corporations in sectors such as telecommunications, banking and financial services, health, retail and public administrations, among others. Atento´s shares trade under the symbol ATTO on the New York Stock Exchange (NYSE). In 2016, Atento was named one of the World´s 25 Best Multinational Workplaces by Great Place to Work® for a fourth consecutive year. For more information visit www.atento.com