USA and Puerto Rico

We bring value to our customers with a broad portfolio of services and solutions.

Atento is the leading company for Business Process Outsourcing and Customer Experience Management services (BPO and CEM) in Latin America and Spain and the only one in its sector to be recognized as one of the 25 Best Multinationals at Which to Work, according Great Place to Work.

We believe the only way to achieve and maintain such a leading role is to become a true business partner for each of our clients.  Atento achieves this through the flawless implementation of world-class customer experience solutions and innovative omnichannel experiences, while maintaining optimum levels of service, proprietary and mainstream technology and world class analytics. 

We initiated operations in USA & Puerto Rico in 2005. Today we operate three contact centers employing around 1,200 people, offering onshore and nearshore services through multiple channels.  


 - Born Digital_Atento 2017

 - Customer ExperienceUPDATED

 - Directors Chair-Atento 2017

 - Keeping Businss Close_NearShore_Atento 2017


Our Figures

Number of employees

More than 1,500

Number of workstations

More than 1,250

Number of centers



Spanish and English

Awards, Acknowledgements and Certifications

Great Place to Work

Atento Puerto Rico has been recognized as one of the best employers according to Great Place to Work.

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