Over the years, the quality and innovation of our solutions to enhance the experience of our clients' customers have been consistently recognized with the most prestigious awards within the CRM/BPO industry.
Our company takes great pride in these recognitions. They are a direct result of our eagerness to meet our clients' expectations and to create customer experience solutions that become a source of competitive advantage.
These awards show us that we are on the right path and encourage us to keep doing our best for our clients and employees.
CRM/BPO industry recognitions:
Echo Latam Awards, Best Direct and Interactive Marketing Practices in Latin America.
The Echo Latam Awards are the benchmark for quality and innovation in the CRM/BPO industry in Latin America. Granted by ALMADI, the Direct Marketing Association of Latin America.
ABEMD Awards, Best Direct Marketing Practices in Brazil.
The standard for Direct Marketing excellence and innovation in Brazil, granted by the Associação Brasileira de Marketing Direto.
Consumidor Moderno, Consumer Services Excellence Award in Brazil.
One of the most prestigious awards for consumer relations in Brazil.
IMT Awards, Best CRM Practices in Mexico.
Most prestigious awards for the CRM industry in Mexico, granted by the Instituto Mexicano de Teleservicios.
Awarded for CRM/BPO standard excellence in Spain.
Other national CRM/BPO awards received by Atento:
ABT - Prêmio Nacional de Telesservios Brasil,
Platinum Contact Center Awards Spain,
APECCO Contacto a la Excelencia Peru,
AMDIA Argentina, among others.
Excellence in people management and CSR recognitions
Great Place to Work Global 2019
Atento is the only company in the CRM/BPO industry to figure in the 2019 Global List.
Great Place to Work® is the global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services, and certification programs, including Best Workplaces lists and workplace reviews, Great Place to Work® provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures.
Socially Responsible Company
Atento received the Empresa Socialmente Responsable (Socially Responsible Company) certificate awarded by the CEMEFI (Centro Mexicano para la Filantropía) in Peru, Argentina and Mexico. ESR is a regional benchmark in corporate social responsibility in Latin America.
Atento received the Top Employer certificate awarded by the CRF institute (Corporate Research Foundation). Atento has received the Top Employer award in Spain, and Brazil.